Refund policy

🛍️ Return & Refund Policy

  • Returns accepted within 15 days of delivery.

  • Items must be unused, unworn, and in original packaging.

  • Refunds issued to the original payment method within 5–10 business days after approval.

  • Customer pays return shipping unless we made a mistake.

  • Exchanges available for damaged, defective, or wrong-size items.

  • Certain products (such as final sale items, undergarments, or customized products) may not be eligible for return.

📩 Questions? Email us at Levelupshopwv@gmail.com